If travelling to your departure port by air, please check the size and weight limitations on your luggage at the time of booking. We have only been on one MSC cruise but we were able to board the ship as soon as we arrived at the port in Genoa around 12:00 after we checked out of our hotel even though our boarding time was not scheduled until 2:30. Read More. Otherwise, he/she must travel with a carer who can provide the necessary assistance or with a properly trained guide dog. With complimentary and specialty dining and a raft of onboard . Your Cruise card will serve as your cabin key, this magnetic card can also be used to pay for products and services onboard. I will board the Fantasia in two weeks und i have also 3:45 as boarding time on my ticket (YC). Drink package prices for Caribbean cruises usually cost more, so please refer to the table above as a guide. Check-in closes 2 hours before the ship is due to depart in all embarkation ports. We booked a 3 night cruise embarking in Hamburg on 3rd September and have assumed that there will not be one as the official information says not - however, I found out after booking that we are joining part way through a 7 night cruise and usually the formal nights are on sea days so I'm now wondering if I need to pack a glitzy frock for Monday 4th - any info you can give will be greatly appreciated. Proceed with your embarkation form to the gangways where one of the MSC crew will be waiting to take your personal security picture. Read all the information regarding the halting of our ships & booking updates here. Mon-Fri 9am - 7pm EST Sat-Sun 9am - 6pm EST. Join before the cruise and earn 100 bonus points. How much sooner does Priority boarding start than main boarding on MSC? All-inclusive unlimited drinks* including liquers, cocktails, beer, wine, soft drinks, coffee. Chance to request preferred dinner sitting (subject to availability)
Join before the cruise and earn 100 bonus points. Check in online is available up to 24 hours before your cruise departs. Certain groups of guests get priority boarding on Princess cruises.
If possible, they should be carried in hand luggage. Guests are personally responsible (with the aid of their carer if applicable) for the custody, feeding and general care of the animal. For MSC Yacht Club Guests, it is also used to access the MSC Yacht Club area. Any piece of luggage exceeding the allowance will not be accepted at Check-In. Please note that, staff may confiscate any articles that could present a safety risk. We staying in alster crowne plaza too. we will just get a taxi from cp as much easier . You book . I leave next week on Fantastica via Kiel. Please note that any valuable luggage travels at your own risk.Insurance can be taken out through MSC Cruises according to the conditions; please contact your Travel Agent. These are: Platinum or Elite Captain's Circle Members: Guests who have completed five cruises or 50 cruise days Suite Guests: Those staying in a full suite (not a mini-suite) Guests With Special Needs: Those with medical issues or using mobility aids If you have booked your cruise directly with MSC Cruises, please print your e-tickets before embarkation, otherwise please refer to your Travel Agent to get a copy. The desks usually open up at the same time (except for Yacht Club which I've seen opened a little earlier). Otherwise they will be confiscated during check-in and returned at the end of the cruise. Such change needs to be performed up to 1 month before departure, for a new cruise to sail within 3 months from the original departure. What does the MSC Aurea experience include? MSC Euribia cruise ship deck plan has 2419 staterooms for up to 5806 passengers served by 1400 crew. Once the MSC Sinfonia arrives in Durban harbour, clearance by port authorities and disembarkation can take a while, and it is recommended you book to fly out of Durban after 13h00 that day. In order to be able to provide our guests with the best possible on-board experience, we need to be aware of all our guests special needs in good time, regardless of their complexity. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Guests are encouraged to limit their checked luggage to two suitcases per person (not exceeding 90x75x43 cm in size and 23 kg in weight per bag), and two pieces of hand luggage per person (not exceeding 56x45x25 cm in size and 23 kg in weight per bag). YOUR MSC Excursions. A great perk to visiting Ocean Cay is that many of the cruises stay late, even over night, providing guests with the opportunity to stargaze and experience the island from a different perspective. The MSC Aurea Experience enables cruisers to go to the front of the line and board before other waiting passengers. Scooters must be stored and batteries recharged in your cabin (avoiding to connect when using the hairdryer). 2023 MSC Cruises S.A. All rights reserved. Description: Aurea Balcony Staterooms have two single beds that convert to a double bed, spacious wardrobe, and a b (Property Irregularity Report) prepared at the Lost Property Office of the airport where you reported the luggage missing. 2. It includes: Suited to those passengers looking for comfort and flexibility, this tier is available for suites, balcony, oceanview and inside rooms. Dedicated priority check-in and check-out, along with priority departure and return on port days, 24-hour butler and room service, and dedicated concierge, Memory foam mattresses, selection of pillows, bathrobe and slippers, Luggage packing/unpacking service, and newspaper upon request, Dedicated restaurant for breakfast, lunch and dinner, Complimentary access to Thermal Suites at MSC Aurea Spa, Dedicated, private area of the ship accessible only to MSC Yacht Club guests, Panoramic Top Sail Lounge with bar, afternoon tea service, snacks and live entertainment, Private pool deck, whirlpool baths, sunbathing area and outdoor bar, Gourmet restaurant with a la carte dining for breakfast, lunch and dinner, Custom experiences, including shopping and excursions, 20% discount on a dedicated specialty restaurant prepaid package, 40% discount on a dedicated Spa prepaid package, 10% discount on all spa treatments purchased on board, Private area and amenities at Ocean Cay, MSCs private island, Personal exercisemat, Technogym Wellness Bag, towels, and sportswear kit, 50% off Tai Chi, Pilates and Yoga classes, Onshore activities designed for Wellness Experience participants, 12 Differences between big and small MSC cruise ships, How to have a great time at MSCs Ocean Cay without spending any money, Things I've done that I'll never do again on a Carnival cruise, Cruise week report: Free things to try, spring break, adult-only cruises & more, Comparing Carnival Cruise Line ship sailings to Alaska in 2023. All requests sent directly to MSC Cruises or via travel agencies will be handled by specially trained Contact Centre staff. Are there excursions accessible to passengers with disabilities or reduced mobility? We also advise our guests to carry the list of medicines they intend to take on board with them, to allow on-board medical staff to provide assistance in the event of a medical emergency. will be confiscated and not returned. Pool area
My Choice Dining**. The majority of excursions are fully accessible, but it is nevertheless advisable to check the details in the relevant section. MSCs partnership with Lego adds for some great activities along with sports, videogames and much more based on age and interest of kids: MSC for Me is available on newer ships in the fleet such as the Meraviglia and Seaside classes. - Things to keep in your hand luggage: travel documents, luggage tags (to be attached on arrival at the embarkation port), money, jewellery, electronic devices, medicines, nappies, and any other valuables or items you may need at short notice. A special key will indicate the level of difficulty for each individual excursion and whether passengers with reduced mobility can take part. (We're boarding the Fantasia in Kiel.). Thanks tactic, that is useful info (as is all information here). Bagexpress: luggage Delivery Service home-cabin-home. (Southbound), MSC Grand Voyages from South America, (Northbound), MSC Grand Voyages to South America
MSC Magnifica Do you still have questions? Qualified multilingual personnel, OTHER PRIVILEGES
For the best possible experience and to continue booking your cruise with MSC, please update to the latest version of one of the following browsers. Home; . For any other requirements not expressly mentioned in this section, please get in touch with your travel agent. We are new to MSC and will be in a Fantastica Balcony on deck 9. MSC Divina Cabin # 13004 Category B3 - Aurea Balcony Stateroom. MSC Cruises declines all responsibility for Guests who do not adhere to the recommendations on the prevention of infectious diseases. So what is included in the basic cruise fare with MSC Cruises? Extensive buffet with a wide array of cuisine
Did you have any problems getting these things while on board. 4. Those on the priority line will be checked in across all the desks ahead of the general line. Proceed to the security control. Are there special menus for coeliac passengers or for those with food allergies/intolerances? I didn't know you were assigned a boarding time, just another week+ until I can see our E-tickets. How does the Aurea priority boarding service work? Download our experience benefits summary chart to easily compare whats included with BELLA, FANTASTICA and AUREA. Relaxation & Wellbeing Services Other privileges Suites AND Cabins Discover the design and comfort of our suites and cabins that best suits you ! Bari, situated on the Adriatic Sea, is the second most important economic centre of mainland Southern Italy, and is perhaps best known for being the city of Saint Nicholas.
So looks like it may be better to get a taxi straight from our hotel (the Crowne Plaza). Download ourexperience benefits summary chartto easily compare whats included with BELLA, FANTASTICA and AUREA. The Silver level also brings an unspecified milestone reward. The majority of ports are fully accessible, but it is nevertheless advisable to check the details in the relevant section. Booking by travel agent: the documentation should be sent directly to your travel agent, Booking through our website: the documentation should be sent to the following address: mscdirect@msccruises.co.uk. For any additional information, please consult the below grids. You don't specify the port. 2023 MSC Cruises S.A. All rights reserved. The priority boarding and check in and check out processes for MSC Yacht Club guests are seamless, easy and headache-free, so you can spend your vacation time actually relaxing. 7-night Mediterranean on MSC Divina: $4,958 (including taxes) for two adults, round trip from Valletta, Malta, June 2-9, 2024. Many thanks and we look forward to welcoming you onboard very soon. On board our ships you'll enjoy a unique cruise experience with total peace of mind. We get off in Southampton on 1st. A limited supply of this equipment is available on all ships and must be requested at the time of booking. MSC Cruises and its staff have always been attentive to the needs of their guests, and constantly strive to offer the best possible service, meeting international accessibility standards . On some lines you can turn up at the port soon after midday and be embarked fairly swiftly - does that happen on MSC and could we get lunch on board, even if we board later? Once guests have finished enjoying meals, there are lots of amenities and activities to keep them busy. . Discounted drink package option available at the time of booking
Your browser is not compatible with our new website and may not be secure. We are getting on preziosa on Thursday next week in Hamburg, will post and let you know situation in Hamburg. MSC Cruises is offering a safe and stress-free holiday option for you and your loved ones. Beautiful ship- TERRIBLE service. MSC Cruises has obtained a certification from Bureau Veritas for the preparation and serving of gluten-free meals worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. Most significantly, MSC offers three different experiences (as they call them), which affects the base fare, and is separate from the cabin selection. I think technically it says somewhere that the first meal included in your cruise fare is dinner on Day 1, and I have seen at least one report on this board that people have been turned away from the dining room when they boarded early and tried to have lunch there. The Aurea experience is MSC Cruises' top package. Thank you for visiting our site and we look forward to seeing you on board soon! Planning to sail with us soon? MSC Cruise Reviews Overview Reviews Deals Cruiser Rating 3.4 Average 8713 reviews Filters Cruise Line Ship Destination Show more filters 1 - 10 of 8,714 MSC Cruise Reviews Beautiful ship- TERRIBLE service Review for MSC Meraviglia to Bahamas yakmama 6-10 Cruises Age 30s Read More Sail Date: January 2023 Cabin Type: Balcony Aurea Helpful Members; 197 March 27, 2017; Virginia, USA I was largely wondering if there is a strict boarding order, regarding deck or perhaps loyalty club level, but sounds like that may not be an issue. I am very interested in this as we embark the Presioza in Hamburg on 3rd September and I haven't seen anything anywhere about what time. EXPLORE our SHIPS Special Occasions MSC Cruises, the perfect place to celebrate your special occasion Symbolic Wedding Anniversary Debutant ceremonies Honeymooners Thank you for visiting MSC Cruises 3. Do you know that your browser is out of date? For any additional information please refer to our Contact Center or consult your Travel Agent. Please enter your booking details below, access the web check-in and locate the health questionnaire section as well as the passage contract. EU ID Card is not accepted, even in case willing to remain on board during the call in the UK. Once on board, passengers are advised to look at the programme of available tours through the Excursions Office. As during a cruise, you may be exposed to specific COVID-19 risks that may not be usually covered by existing insurance policies, to ensure your peace of mind is strongly recommended for all new reservations from 1 July 2022 onwards - for all guests to have in place an insurance policy that specifically covers them against COVID-19 related risks, such as cancellation, interruption, repatriation expenses, quarantine, medical assistance and related expenses, as well as hospitalization. At Genoa Airport, a comfortable MSC Lounge and MSC Terrace are available exclusively for our Guests, on days when our ships are operating from the port of Genoa. Visit our FAQ. Dont miss the MSC Cruise Guide, an important presentation where we will tell you all you need to know in order to live your cruise to the full. Planning to sail with us soon? Planning to sail with us soon? Guests can enjoy free loungers on one of its eight different beaches. However, MSC Cruises no longer offers free drinks for Aurea guests. She also teaches business studies at a university, with a focus on strategy. There are six different shows every week at the theatre, as well as the MSC Factor talent contest. MSC Cruises announced the easing of boarding requirements from October 1, 2022, part of the company's health & safety protocols. ( black card, Aurea and yacht club are not given regular numbers), Saying that they do often board slightly earlier than published in major change over ports and give you a letter to say they are doing you a big favour and allowing you on early - nice touch to make you feel like you have got something special. Ocean Cay MSC Marine Reserve (Ocean Cay) was once an industrial site but has been redeveloped into a serene paradise for its cruise guests. Your browser may be out of date or not compatible with our new site and may not be secure. Once we been on ship by 11am once by 2 pm :rolleyes: and we always in port by 10 am . Says you get unlimited soft drinks-specialty coffee-wine-Beer and gelato.
You should also attend the MSC Cruise Guide, an important presentation where they will find out all you need to know in order to live your cruise to the full. Visit our website for more boarding tips. If you are seated in a terminal they will board black, Aurea and yacht club first). After this deadline, we may be unable to provide the level of assistance required. View deals of MSC Poesia Stateroom 14044. If needed, or in the event of an emergency, the parents will be notified promptly, possibly by using beepers. Following! There will be an embarkation time indicated on your tickets but they tend to disregard it if you arrive earlier than stated and will give you whatever number that's being handed out at the time. LauraS that could not be covered by the Company. and about the pkg that comes with it. Worth Reading: MSC . Priority boarding helps you get on board quicker so you can start your . Please rotate your device to enjoy a better experience. Thank you this is a very useful reply. - Completing the web check-in does not guarantee any form of priority during embarkation. To help make your holiday with us truly memorable, we give you the chance to tailor your experience to your needs and desires. You will be able to leave a comment after signing in, By Prams and wheelchairs are always allowed on board, but must be declared at the time of booking confirmation. MSC Cruise ships have numerous food venues to satisfy a wide range of palettes and preferences. Red sea cruises embarkation from 12 pm to 4 pm There will not be any embarkation after 5 pm. CC Help Jenn Yes, provided that he/she is fully independent. Open-air sports facilities
In 2017, the line only had a single vessel based in North America. Recommended Posts. Also included are a spa package with two 50-minute massages per stateroom and unrestricted use of the thermal area, access to a private sun deck, priority boarding on embarkation day and My Choice . Yes, you can.
Deliver your luggage to the designated staff, who will then have it sent directly to your cabin. You'll be given a number when you arrive -. I'm interested in the answer! Posted Thursday at 07:51 PM (edited) Greetings MSC Community -. Started June 21, 2021, By - Completing the web check-in does not guarantee any form of priority during embarkation Especially if there are many coming in on early morning flights to meet the ship. *MSC gluten free menus are suitable for gluten intolerance, but not in case of gluten allergy.
If you have booked your cruise directly with MSC Cruises, please print your e-tickets before embarkation, otherwise please refer to your Travel Agent to get a copy. There is no normal time. Don't know if it is still that way? Cruisers' Choice Awards! Followers 0. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Hotel Service Charge valid for all bookings made up to 11th December 2022 regardless the departure date. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. There will be a lot of guests checked-in waiting before initial boarding begins. We therefore ask that guests inform us of any needs they have when they make their booking, or at the latest two working days before departure.
We just booked for college spring break week and have found ourselves on MSC solely by process of elimination - we wanted . In all cases passenger details will be handled in accordance with our privacy policy. Do you know that your browser is out of date? A stateroom, food, entertainment, activities and sports, are among the major inclusions. BOOKING FLEXIBILITY
That seems quite reasonable as some staff will have duties diverted to embarkation day ones. If your scooter is larger than the dimension reported for your chosen ship, you should book an H cabin or rent a smaller scooter. Any cruise change shall be requested through our contact centers. You will be required to show your embarkation form before boarding. For cruises booked through a travel agent, you may ask them to complete the web check-in process on your behalf. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only a limited selection of pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins. We arrived around 12:30 pm for our cruise sailing out of Genoa, Italy. Entertainment activities for adults, infants and children
Guests are advised to consult their National Health Service prior to the cruise for information regarding recommended vaccinations. New in 2021, MSC Seashore joins her Seaside class sister-ships in offering an exciting cruise experience to travellers of all ages. Thank you for visiting our site and we look forward to seeing you on board soon! The charge per person per night can be paid onboard at the end of the cruise or prepaid at the time of booking. The embarkation process might differ for MSC Seaside and MSC Divina. From Culture & History and our breathtaking Scenic Routes, to . This allows us time to provide the best possible service for our guests, which depends on the facilities and resources on board each ship. Enter your personal and identification information where requested, then click Save and Confirm. Premium Extra Package: $69 / 56 per day. Such change needs to be performed up to 1 month before departure, for a new cruise to sail within 3 months from the original departure. Discounted drink package option available at the time of booking
Please note that staff may search you and/or your luggage and confiscate any articles that could represent a safety risk. There are 18 passenger decks, 11 with cabins. MSC Voyagers Club points, Available with Balcony, Ocean View and Interior cabins, BOOKING FLEXIBILITY
1.1 In order to proceed with a Booking, the Passenger must contact MSC Cruises or one of the authorised Agents or representatives. 2:00 PM. Before arriving at the port, please ensure that all personal details shown on the embarkation form in your e-ticket are checked and correct. Priority boarding 24-hour room service (free delivery) See all details BELLA EXPERIENCE Available with guaranteed staterooms Booking Flexibility Comfort Food and Drinks Sports and Entertainment Services Other Privileges Fantastica Experience Available with Balcony, Ocean View and Interior cabins Booking Flexibility Comfort Food and Drinks Alcohol-Free Package: $25 / 19 per day. MSC Magnifica Cabin # 12112 Category B3 - Aurea Balcony Stateroom : Stateroom #: 12112: Category: . Make sure to carry your vital medicaments always with you during the whole cruise, for your own health and safety.
So, go at the time that suits you - it'll be fine. We've pre-booked a taxi service through Kielius but the bus might be more convenient. Make Sure Your Voice Is Heard! Search for great cruise deals and compare prices to help you plan your next MSC Cruises cruise vacation to Helsinki.
Are there cabins for passengers with disabilities or reduced mobility? Mon-Fri 9am - 7pm ESTSat-Sun 9am - 6pm EST. DECK 19. MSC Cruises accepts no responsibility for issues arising during airport departure or arrival. Will be useful if it looks like we will not get on the ship much before our embarkation time of 15.45. It includes: For suites and balcony guests who desire a more all-inclusive vacation, this is the most deluxe tier. Started June 21, 2021, By For an extra cost, you'll enjoy benefits like access to exclusive areas of the ship, priority boarding and discounted spa treatments. In the event of necessary changes, you can repeat the online check-in process in order to re-issue your e-ticket. In order to help you trace any lost luggage in the most efficient way, we ask you to present a copy of the P.I.R. Cruisers' Choice Awards! In some cases, this also means your accommodations will be. We were stymied only once in Miami when they would not open the doors until 12 noon and we had to stand outside for 1 1/2 hrs. With priority boarding, you'll have access to a dedicated security and check-in lane, which saves you from waiting in the usual lines. The most spectacular suite at sea is likely Regent Seven Seas Cruises' Regent Suite. In addition to the Form, a medical certificate confirming that the passenger is fit to go on cruise may be requested. The MSC Yacht Club experience offers a wide arrange of benefits, most included in the cruise fare: General: Dedicated priority check-in and check-out, along with priority departure and return on port days 24-hour butler and room service, as well as a dedicated concierge MSC for Me wristband (where available) 1 free cruise booking change Login Hi, {0} Sign out. Oh dear I have obviously posted this question twice on different threads. 877-665-4655. Well equipped gym with panoramic view
IMMEDIATE ACTION: We kindly ask you to complete the health questionnaire and accept our passage contract as quickly as possible.
NB: Easy Onboard does not expedite your disembarkation process. Are the ports visited during the cruise accessible to passengers with disabilities or reduced mobility? Any cruise change shall be requested through our contact centers. Yes, provided that he/she is fully independent. If your ship is below, please review updated changes or cancellations. Please consult your travel agent and/or the relevant authorities (embassies, consulates or other local authorities) to find out whether there are any other restrictions to carrying cash on your itinerary. Their modern ships do offer lots for those cruisers who dont want to spend a lot on extras but still have a good vacation. Your personal scooter should be able to fit in a standard cabin with a limited entry doorway (58 cm on MSC Divina and MSC Armonia, 68 cm on MSC Lirica, MSC Sinfonia and MSC Opera, 62 cm on the others). 2. Change or confirm your contact details in the online personal area or during the web check-in. 2023 MSC Cruises S.A. All rights reserved. ISLAND. Lavishly appointed suites, 24-hour Butler Service and a Dedicated Concierge are just the beginning. how much sooner does priority boarding start than main boarding on msc? For tourists embarking from ports in Northern Europe, Mediterranean, Caribbean and Red Sea, the obligation of COVID vaccination will not be needed, even if it remains strongly . For example, you can either leave the choice of cabin to us and benefit from the best rates available, or choose your own ideal cabin and location, while enjoying extra flexibility and additional benefits to make your cruise even more special. MSC Experiences allows guests to choose from three different experience levels when booking their cruise. Each level has varying levels of perks and prices. On board:
MSC Seascape cruise ship deck plan has 2270 staterooms for up to 5448 passengers served by 1648 crew. (Southbound), Grand Voyages from Caribbean (Southbound). Click here find out more about our enhanced Health & Safety measures and our new, even safer onboard experience. Travel restrictions for each destination country may vary according to a Guest's citizenship. Book MSC Poesia Room 14044 on iCruise.com In the unfortunate event of a luggage handling error by the airline, we offer a luggage recovery service. At Genoa Airport, a comfortable MSC Lounge and MSC Terrace are available for the exclusive use of our Guests, on days when our ships are operating from the port of Genoa.
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